Payment & Freight Info

Pick up from a market is welcome 🙂
Payment methods include EFTPOS, Online Credit card, Afterpay and Zippay. Cash is ok at a market but not for online sales.
If you wish to pick up from my location orders must be paid for in full before our location is disclosed. We are not a shop front so our location is not given for security. Occasionally trusted and regular buyers can make an appointment to shop and call in for a cuppa.
I have an account with a freight company which allows me to gain access to great shipping rates. Usually items ship with either Couriers Please or Fastway. I don’t normally use Australia Post as generally they are more more pricey. However if you would like to use AP please click “Pay Later” as an alternate calculation needs to be done. AP sometimes needs to be used instead of a courier for more remote locations.
Shipping includes tracking via Courier. I do have a courier calculator on my website but occasionally this can be a little glitchy. If in doubt about shipping or you have been given a high total, click PAY LATER and I will update your invoice with the correct charges and you will be able to check out normally with any of the options available EXCEPT ZIPPAY.
Signature on delivery is required. If you miss your delivery please check the card left for you to rebook. If you wish to the rebook can be left if you are not home. This however is entirely up to you, if the package goes missing the courier nor I can be held responsible.
I only charge what the  courier charges me, unfortunately I am not in a position to absorb postage fees.
I will always send my goodies to the buyer the cheapest way I can, but I will not compromise on safety.
All items will be packed and wrapped with care and then sent on to you with tracking
I will not send wax products if the weather is going to be extremely hot.
Unfortunately I cannot offer delivery.